FAQ

What products does Homemori sell?

Homemori offers practical home textile products and everyday household essentials. Current products, prices, specifications, and availability are displayed on the applicable product pages.

How much does shipping cost?

Orders below $39.99 have a $12.99 shipping fee. Orders of $39.99 or more qualify for free shipping.

How long does order processing take?

Orders generally require 1–3 business days for processing before shipment.

Can I return an item?

Eligible products may be returned within 30 days of receiving the order, subject to the conditions described in our Return Policy.

Where should I send my return?

Please contact service@homemori.com before sending any return. Once your return request has been reviewed and authorized, eligible returns may be directed to:

Return Warehouse:
485 Horizon Drive NE, Suite 800
Suwanee, GA 30024
United States

Please do not send a product to the warehouse without first receiving return authorization and instructions from our customer service team.

What if my product arrives damaged or incorrect?

Please contact service@homemori.com with your order number and photographs showing the issue. Our customer service team will review the request and provide further assistance.

What payment methods do you accept?

Available payment methods are displayed during checkout and may vary depending on your location.

How can I contact Homemori?

Email: service@homemori.com

Phone: +86 13282030474