Contact information
Last Updated: August 5, 2026
Business Information
Homemori is owned and operated by Ezhou Wanqin Trading Firm (Sole Proprietorship).
Homemori is the brand created for our online home and lifestyle store, offering thoughtfully selected clocks, home accessories, and practical everyday products through the official Homemori website.
BRAND:
Homemori
LEGAL COMPANY NAME:
Ezhou Wanqin Trading Firm (Sole Proprietorship)
LEGAL REPRESENTATIVE:
Wei Yunjian
CUSTOMER SUPPORT EMAIL:
service@homemori.com
SUPPORT HOURS:
Monday–Friday, 9:00 AM–6:00 PM
(China Standard Time, UTC+8)
We generally respond within 12–72 hours on business days.
WEBSITE:
homemori.com
BUSINESS ADDRESS:
Room 413, Ranmengyuan Community
Binhu West Road, Xishan Subdistrict
Echeng District, Ezhou, Hubei Province 436000, China
Customer Support
We are committed to providing reliable assistance throughout your shopping experience.
If you have questions regarding our products, orders, shipping, returns, refunds, or general store information, please contact our customer support team.
When contacting us about an existing order, please include your order number and the email address used to place the order so that we can assist you more efficiently.
Support Availability
CUSTOMER SUPPORT EMAIL:
service@homemori.com
SUPPORT HOURS:
Monday–Friday, 9:00 AM–6:00 PM
(China Standard Time, UTC+8)
We generally respond to customer inquiries within 12–72 hours on business days.
Response times may vary during public holidays, promotional periods, or periods of unusually high inquiry volume.
Order Assistance
For questions regarding an existing order, please provide your order number and relevant details when contacting us.
We can assist with questions relating to:
- Product information
- Existing orders
- Shipping and tracking
- Delivery issues
- Returns
- Refunds
- Damaged or incorrect products
- General store information
For return requests, please contact us before sending any product back and follow the instructions provided by customer support.
Store Information
This website is operated by Ezhou Wanqin Trading Firm (Sole Proprietorship) as an independent online retailer under the Homemori brand.
Legal Representative:
Wei Yunjian
All order-related, shipping-related, return-related, refund-related, and customer service inquiries are handled through our designated customer support channel.
For assistance, please contact: